We're here to help
Support is provided through tickets and email, reviewed on business days.
Contact us form
If you already signed up on our website, we recommend sending a ticket from your dashboard for a faster reply.
Dedicated Support
Ticket Support System
For existing customers: Technical support, account issues, and subscription management
Go to DashboardWhat to expect
- • Ticket requests are reviewed on business days
- • Initial replies may take up to 3 business days
- • General email requests may take longer than customer tickets
- • Clear details and screenshots help us resolve issues faster
Common Questions
- • How does automatic failover keep my Iranian IP online?If one VPN server has an issue, you are automatically switched to a healthy server so your connection stays stable.
- • Can I use multiple devices?You can install it on all your devices, but it is intended for one person to use.
- • What payment methods are supported?We support Google Play, Apple Pay, and credit/debit cards.
- • How do I cancel my subscription?Sign in, open Dashboard → Services, click 'Manage Subscription' next to your plan, then click 'Cancel plan'. Your service stays active until the end of your current billing period. See our full cancellation guide at /cancel-subscription.